State Farm® Insurance Agent Kim Sykes

"Extremely rude and unhelpful. I will be canceling my policies and finding a new provider after having rental, life, and auto insurance through Kim and State Farm since 2021. I was laughed at on the phone because I called for clarification after seeing I had a late payment notification after being rushed off the phone a month ago when having questions about how to cancel my policy. i am sadly unhappy after the interaction and will be taking my business elsewhere."

"I started my insurance at a set rate flor 6 months, and then once my renewal was up it increased by $10 a month. When I emailed Kim about this I got a canned response about ways to save money not an actual reason my policy increased. When I asked again I never got a response which is incredibly unprofessional. I went ahead and sucked it up to pay the extra monthly for the last six months and just hit my new renewal which increased again by another $8 a month. I once again reached out to Kim to find out why only to once again never receive a response. So since March my insurance increased by almost $20 a month, and without a response as to why. Extremely predatory business practices so don’t waste your time with the initial low offer. However, when I spoke with Emily here to cancel my policy she was incredibly helpful and kind so kudos to her."

"Always curious and helpful!"

"Kim cares about individual needs. And her rates are affordable."

"After almost 20 years with the same insurance company, we switched to Kim. Her rates were much more affordable and her customer service is outstanding! Kim is very knowledgeable and personable."

"Great customer service and friendly agent!"

"Kim has taken care of me for years! She is thoughtful, caring and kind. She will do anything for her customers!"

"Maybe you guys can call me at work some more or send some more texts or some emails harassing me about a quote I never requested on a vehicle I've never owned."

"We use Kim for all of our insurance needs including auto, home and life insurance. Kim is one who goes above and beyond and then some just to make things easier when it comes to payments and most recently when we had to make a claim with our home. She assisted in every step of the claim to get it processed in a timely manner."

"Kim Sykes and her team are one of a kind. Their professionalism and care factor is what sets them apart. Working with Emily Weaver, she made the process very simple, personable and got the best deal for my family and I!"

"Kim is there for you anytime you need! She is kind and incredibly knowledgeable about insurance. She is passionate about getting you the right insurance that meet your needs. This isn’t your typical insurance agency, but they treat you like family and know who you are when you call!"

"Kim is the best of the best. She won me over after 30 years with another company. She’s professional and knowledgeable and very. customer oriented. Dealing with insurance is not my cup of tea, but she was very patient and didn’t try to rush me through the process and was happy to answer all my questions."

"Kim was awesome with getting us the best deal for our family! Plus we have more.. for cheaper with her verses our previous insurance! Definitely recommend!!"

"Kim is an ALL STAR agent. Let me tell you that you will not be disappointed with her care and professionalism. She will bend over backwards to ensure that you’re getting exactly what is needed and more! We wouldn’t trust anyone else with our insurance and loan needs!!"

"Alright"

"Not only do I love the coffee bar at the office but Kim answered all of my questions with ease."

"Kim is a great agent. Over a period of several months, I was able to build a great relationship with her office. Kim has a great desire to help people. Thank you Kim and team!!"

"We LOVE Kim. She is always willing to go the extra mile to insure our family has the best possible insurance protection while finding ways for us to save money. She is always available to support our needs and concerns. Kim’s work ethic is rooted with high standards! Never have we had an insurance agent take such a personal interest in our needs - Kim is a pleasure to work with!"